Amysta provides a broad range of Professional Services to cloud infrastructure operations and business support (OSS/BSS).

In particular, our engineers perform the following services:

Cloud Infrastructure IT service catalog

• Cloud infrastructure product catalog definition
• Detail of all billable resources (OS templates, computing, storage and network offering)
• Service Level Agreements (SLA) attached to each cloud service offering

Pricing/rating policy

• Direct and indirect infrastructure cost assessment (facility, power, cooling, servers, storage systems, network LAN/WAN, software licenses, human resources...)
• Pricing strategy for each billable infrastructure resource
• Currency management for international clouds

Capacity planning

• Usage reports requirements
• Assessment of usage patterns and variation (low and high peak of consumption of infrastructure resources)
• Benchmarking of resource utilization per business units

Cost control

• Cost control indicators (Virtual Machines (VMs), storage, network)
• Consumption thresholds and reports definition
• Alert management

ChargeBack

• Statement content (billable items)
• Distribution or exporting rules (users, Business Unit owners or accounting services)

ERP Integration

• Export files configuration to ERP system